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The article presents very effective interviewing hints, benchmarked from journalists who are experts in interviewing techniques.
2. Auditing Continual Improvement. This article is the edited version of ‘Auditing continual improvement’ from the website of the ISO 9001 Auditing Practices Group and is reproduced courtesy of ISO and IAF. These papers were developed on current best practices and therefore have not been formally endorsed as IAF guidance or ISO/ TC 176 interpretations. Follow the link for further information about the Auditing Practices Group....Reproduced from the Issue 31 of 2011 of InForm ezine of IRCA….. Certain interesting and informative portions have been highlighted by Ribhu.